Terms & Conditions

The following Terms and Conditions apply to all usage of the Hive Homeware website. The website is owned by Hive House UK Ltd.

Company number: 10720951 E-mail: info@hivehomeware.com

All products on this site are produced by the makers listed on our site and are available to you for purchase subject to the following Terms and Conditions. Please read the Terms and Conditions carefully before placing your order. By visiting this website and making a purchase you agree to be bound by these Terms and Conditions. Hive House UK Ltd (hereinafter referred to as “Hive Homeware”) reserves the right to amend these Terms and Conditions at any time without prior notice and any changes will apply to subsequent orders

Making a Purchase

Establishing a contract

On placing an order with Hive Homeware you will subsequently receive an e-mail confirming receipt and the details of your order. The order you place represents an offer to purchase a product which is accepted by us when we process the payment and dispatch the order to you. Any products within the same order which are not charged for or despatched are not included in that same contract. Hive Homeware reserves the right to refuse an order at any time. This may be due to stock levels, a problem processing the payment or an error identified in the product information supplied, including price or promotion. We will, of course, contact you if for any reason there is a problem with your order.

All purchase contracts are governed by the laws of England & Wales and any dispute between Hive Homeware and you, the customer, shall be resolved exclusively in the courts of England & Wales.

Availability and Pricing

All orders are subject to availability. You will be contacted by Hive Homeware if an item purchased is unfortunately not available.

All prices shown are correct at the time of publication. Prices are shown in GBP (£) and include VAT, currently charged at 20%. VAT will be charged on all orders delivered within the EU.

If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. Any additional charges for customs clearance must be borne by you. These rules vary by country and your local government determines duty and customs charges, so you should contact your local customs office for further information.

Accuracy of Information

Hive Homeware will regularly check the accuracy of the information supplied on the Website. However, despite our best efforts, we cannot guarantee that all product information is error free. All sizes and measurements provided are approximate to the nearest centimetre or half-inch.


We accept payment via the following debit and credit cards: Visa, Delta, MasterCard, Maestro & American Express. If you are shopping from outside the U.K. your credit card company will convert the transaction to your own currency.

Hive Homeware uses “Paypal Express Checkout” to ensure the secure processing of your payment. All personal information supplied by you, including credit card numbers and contact details, is safeguarded on secure servers. Payment will be taken at the time of purchase and any additional administration or delivery costs will be charged subsequently if applicable. A receipt will be dispatched along with your order or sent separately to the billing address if this differs to the shipping address.

Cancelled Orders

If you wish to cancel your purchase please contact us at info@hivehomeware.com. If the order has been dispatched you will need to follow the returns policy as stated below. Please note cancelled orders involving personalisation will be charged for in full if personalisation has been carried out.

Website Links

Our website may contain links to other Internet sites. We do not endorse these sites and cannot be held responsible for the content accessible through these sites. Any other websites which we may be linked to are subject to their own privacy policy, which may differ from our own and your use and access to such sites are at your own risk.

Acceptable Use

This website may only be used for lawful and proper purposes, in accordance with these Terms and Conditions. This includes complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which the site is accessed.

Limitation of Liability

To the extent that we are lawfully able to do so, in no event will Hive Homeware be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages arising out of access to, or the use/inability to use this website or any information contained in it or arising out of the services we provide. This includes loss of profit and the like, whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. To the maximum extent permitted by law, our liability to you in connection with our products under these terms and conditions shall not exceed the value of the goods. This does not affect your statutory rights.

Disclaimer of Warranty

To the maximum extent permitted by law, we disclaim all implied warranties with regard to information, services and materials contained on this website. All such information, services and materials are provided “as is” and “as available” without warranty of any kind.

Copyright and Intellectual Property

All content available on this website, or which forms part of the services including, but not limited to, text, graphics, logos, button icons, images, data compilations, software and the compilation thereof (the “content”) is the property of Hive Homeware. The logos and service marks displayed on the website are the registered and unregistered marks of Hive Homeware, its affiliates, licensors or partners, in the UK and other countries and are protected by the UK and international law.

Neither the Content nor any other portion of the website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without prior written consent.